We can't wait to see you

We have introduced the following steps to keep you feeling safe:

✔ Giving a warm welcome at a distance
✔ Patrolling our site to monitor guest activity
✔ Using one-way systems
✔ Our staff will wear personal protective equipment where required
✔ Operating a cashless system

What we ask of you in return:

✔ Keep two metres away from other guests
✔ Wash your hands for 20 seconds after using facilities
✔ Use the hand sanitiser dispensers at every opportunity
✔ Wear face coverings where required, unless medically exempt
✔ Follow the safety guidance that is located at key locations across the Palace, Park and Gardens

Read about the steps we've taken to keep our staff safe.

Read our FAQs.

For visitors from Local COVID alert level: high

This is for areas with a higher level of infections where some additional restrictions are in place.

This means on top of restrictions in alert level medium you must not socialise with anybody outside of your household or support bubble in any indoor setting, whether at home or in a public place