We can't wait to see you

Enjoy a safe visit with us

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We continue to welcome guests to the Palace, Parks and Gardens, and have kept measures in place to ensure that our visitors and staff are safe while onsite. We are also continually reviewing our measures and adapting our safety measures based on any government updates.

We will continue to:

  • Provide sanitiser and hand washing facilities across the site.
  • Use one way systems where possible.
  • Operate a cashless system.
  • Undertake increased cleaning of our facilities, surfaces and touch points.
  • Monitor and increase ventilation.

We ask you to:

  • Purchase your tickets or Annual Pass online in advance of your visit.
  • Remain one metre from other guests within indoor areas.
  • Be kind to our team onsite who are working to keep everyone onsite safe
  • Rearrange your visit if you are demonstrating any symptoms of Covid-19.

Face coverings are not mandatory in indoor spaces but we recommend following the government guidance in relation to wearing them in crowded, indoor spaces.

We feel that these measures are a reasonable and fair approach, as the safety of staff and visitors is our top priority.