Accessibility
We are committed to providing an accessible attraction, and we strive to ensure that visitors with disabilities can enjoy as much of our magnificent World Heritage Site as possible.
Companion tickets for blue badge holders are admitted for free and assistance or support dogs are welcome.
If you have any other questions, or to arrange any additional support for your visit, please call us on 01993 810530 or email customerservice@blenheimpalace.com.
Useful Information
Access Statement
Sensory Map
Mobility Impairments
Where possible we make provisions to ensure the site is accessible for wheelchair, mobility scooter and buggy users.
- There is level access from the main entrance to many areas of the palace click here to view all locations.
- There are steps from the main entrance to The Untold Story and The Upstairs Tour that may not be suitable for some visitors.
Visual Impairments
- At Blenheim Palace we have a touch tour that is available for the visually impaired. More information
- Glass doors have contrast markings.
- Some parts of the venue have low lighting.
- We have display information in audio and large print.
Hearing Impairments
- On the first Saturday of every month free British Sign Language-interpreted tours are available. More information
- We have a hearing loop in Welcome Desk and East courtyard shop.
- Some staff have BSL and disability awareness training.
Information for Families
We aim to make sure that Blenheim Palace is accessible and fun for all the family.
- Visitors that come with children are always welcome to Blenheim Palace and under 3s can visit us for free.
- View our full Families page for all information relating to visits with babies and children.
The carer ticket for blue badge holders are admitted for free, there is no need to pre-book the carer ticket or notify us in advance, please notify the staff at the gates on arrival. We also have a number of wheelchair and buggy access points and dedicated parking areas for blue badge holders.
Our wheelchairs and single-person mobility scooters are available to hire from the Access Desk. To pre-book a wheelchair or scooter for your visit, please contact our Customer Service team who will reserve one for you. Please book at least 24 hours in advance, as availability is limited.
Blenheim scooters are not available to take inside the Palace. We do however, offer a wheelchair transfer for anyone who needs to use one inside the Palace.
Our wheelchairs and scooters will follow a strict cleaning routine between uses.
There is a lift into the Palace state rooms, and into the Orangery restaurant, for wheelchair and scooter access. The maximum weight in these lifts is 200kg for safety reasons. Guests are welcome to transfer to a wheelchair, if possible, and have their scooter sent up separately.
Our new accessible route to the Formal Gardens is through the West Courtyard, please ask a member of staff for directions. Please follow the signs for the accessible and step free access routes through the Formal Gardens.
Some of our park walks cover uneven terrain and suitable footwear should be worn.
Level Access
There is level access from the main entrance to:
- Oxfordshire Pantry Cafe
- Orangery Restaurant
- Water Terrace Cafe
- Pleasure Garden pizza cafe
- Dining Table
- State rooms
- Churchill Exhibition
- Downstairs Tour
- Churchills’ Destiny Exhibition
- Hensington Ticket Kiosk
- Woodstock Ticket Kiosk
- Flagstaff Kiosk
- Welcome Desk
- Annual Pass Kiosk
- East courtyard toilets
- Orangery toilets
- Water Terrace toilets
- Pleasure Garden toilets
- East Courtyard Shop
- Toy Shop
- The Butterfly House
- Bygones Exhibition
- Formal Gardens
- Pleasure Gardens and Lavender Garden
- Marlborough Maze
- Adventure Playground
- Winston the Miniature Train
- Courtyards
There is level access from the car park to:
- Family Pleasure Garden
- Welcome Centre
- Access with steps
There are steps from the main entrance to:
- The Untold Story
- Upstairs Tour
We wanted to make sure that Blenheim Palace Adventure Play is accessible and fun for all. There are wide pathways, decking boards with anti-slip resin inserts, ramps, handrails and other features that will help everyone have a good time.
We also have separate quiet sessions available every month for those who need a little more quiet and a little less people.
Read all of the Blenheim Palace Adventure Play accessibility information here.
Assistance and support dogs are welcome at Blenheim Palace, we provide water bowls in the east courtyard.
Accessible toilets are located on arrival at the back of the gift shop, in the Winston Churchill exhibition, and at the Walled Gardens.
We have Baby changing facilities at the back of gift shop, near the new Winston Churchill exhibition and at the Walled Gardens.
Our Education Team makes excellent provision for children with special needs. Teachers are requested to contact the Education Team in advance on 01993 810535.
A touch tour of the Palace is available for the visually impaired. You will be assigned a dedicated guide who will help you to appreciate our collection of priceless artefacts, as well as giving you a flavour of Blenheim Palace's long and diverse history.
There is no extra charge for the touch tour, advance booking is required to ensure a guide is available. To book, please call 01993 810530.
On the first Saturday of every month free British Sign Language-interpreted tours are available.
Taking place at 11.00 am and 14.00 pm, these one-hour tours explore the Palace, Park and Gardens with Deaf Access Consultant Demelza Northover. From the history of the 300-year-old Palace and Marlborough family, to the exquisite gardens, Churchill exhibition and so much more, you’ll learn all the stories of the Palace, with a different theme each month.
The tours start and finish in the Great Court, no need to book, just turn up!
Some of the large events at the Palace do require us to make changes to the accessible routes, but we always strive to continue to cater for those with access needs during these times.
