Open 10.00 - 17.30

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Our top tips for keeping safe in the sun

• Check our website and social media pages for any updates regarding any changes due to weather warnings.
• Remember to pre-book your tickets so you can be through the gates quicker and spend less time in a hot car. 
• Keep hydrated, bring water bottles these can be refilled in the Great Court and various other points at the Palace, please ask our team who can help.
• Bring a wide brimmed hat, you will look stylish and keep the sun off.
• Bring sun cream with you.

Take it easy

• Find a shady place to sit and enjoy a picnic, we have some large trees and shaded areas in our Park and Gardens.  
• Avoid running around, take your time and enjoy your day with us. 
• Come into the Palace later in the day, enjoy the State Rooms without the crowds and avoid the queues. 
• Our Churchill and Stables exhibitions are the perfect place to be cool and to learn more about the history of the Palace. 
• We do sell ice cream in our cafes for humans and dogs.

Make the most of our doggy facilities

• If you bring a dog with you – check out our dog page and remember, do not leave dogs in cars during hot weather, it is advised that you walk them early in the morning and later in the evening.
• There is dog ice cream available at the Palace to cool your pooch down. 
• There are water bowls available for dogs at our Flagstaff Gate, East Courtyard and next to the Pizzeria. 

Our Parkland and Gardens are dry at this time of year, therefore please follow this guidance

• Extinguish cigarettes properly, don’t throw the end on the ground and never throw cigarette ends out of car windows.
  
• Don’t leave bottles or glass in woodland/grassland; sunlight shining through glass can start fires. Take them home and put them in a waste or recycling bin.
• Do not bring disposable BBQ’s under any circumstances.
• Please do not leave your car engine running once you have parked up, this can cause fires on the grassland. 
• If you see a fire, do not attempt to tackle it - leave the area as quickly as possible and report it to the Fire and Rescue Service by calling 999 and alert the team.

There may be changes at the Palace and our attractions due to hot weather, these include:

• Winston our Miniature Train gets a bit puffed out in the heat and cannot run on very hot days. 
• Our Butterfly House will be closed as it is too hot for little and big people to enjoy, but the Butterflies love the warmth.