Our programmes are designed to help develop each of our employees’ reach their full potential. We want to empower, motivate and develop our people at all stages of their career.
- Personal Performance Discussion: A discussion for us to focus on your individual development needs
- Health and Safety: All compliance training ranging from first aid, manual handling and fire safety.
- People Management: Courses include performance management, absence management, coaching skills and interview skills.
- Core Training: IT skills, security training and standard operating procedures.
- Management Development: Focuses on improving and developing management and leadership skills.
- Customer Service Excellence Programme: Enabling us to explore, tell stories and deliver a world-class experience to our visitors.
Customer Excellence Programme
We are committed to delivering a world-class customer experience, that’s why we have designed a Customer Excellence Programme based on the following principles: