Christmas FAQs

Answers to our most frequently asked questions for visiting this Christmas.

COVID Announcement December 2021

We have measures in place to ensure that our visitors and staff are safe while onsite. We are also continually reviewing our measures and adapting our safety measures based on any government updates.We're Good to Go 

Due to the recent Government announcement, all guests are required to wear a face covering within indoor areas (unless medically exempt).

We will continue to:

  • Wear face coverings in indoor areas.
  • Provide sanitiser and hand washing facilities across the site.
  • Use one way systems.
  • Operate a cashless system.
  • Undertake increased cleaning of our facilities, surfaces and touch points.

We will ask you to:

  • Wear a face covering in indoor spaces unless medically exempt.
  • Purchase your tickets or Annual Pass online in advance of your visit.
  • Remain one metre from other guests within indoor areas.
  • Follow the guidance across the site or ask a member of our Guest Services Team if you are unsure.
  • Be kind to our team onsite who are working to keep everyone onsite safe
  • Rearrange your visit if you are legally required to self-isolate according to current government guidelines, including following travel abroad, or if you are demonstrating any symptoms of Covid-19.

As a venue, Blenheim doesn’t meet the government criteria for needing a COVID passport for entry. However, we recommend following the government guidance in relation to undertaking a lateral flow testing before visiting an indoor space.

We feel that these measures are a reasonable and fair approach, as the safety of staff and visitors is our top priority.

Please adhere to all Government Guidelines before your visit.

Parking

Parking should be purchased through See Tickets, either separately or when booking tickets for the Kingdom of the Snow Queen or the Lights Trail. If visiting for reasons other than visiting the Snow Queen or the Illuminated Trail, separate parking tickets after 10am will be available to pre-book soon.  

Book Tickets with Parking 

If parking has not been pre-booked it will cost £12 on the day, and will be available to purchase up to 14.00 only, subject to availability. Visitors arriving after 14.00 will not be able to purchase on site parking on the day.

Annual Pass Holders who have not pre-booked will be charged £10 for parking, subject to availability on the day. This doesn't guarantee a space, please pre-book through See Tickets for guaranteed parking with the link above.

If arriving at Blenheim before 10am for reasons other than visiting the Snow Queen, parking is free but must be pre-booked through See Tickets. This applies until 2nd January.

Book Parking before 10am

Annual Pass Holders

Annual Pass Holders are eligible for £1 discount from tickets for the Illuminated Lights Trail only. This discount does not apply on Saturday 10th, Sunday 11th, Saturday 17th and Sunday 18th December, and does not apply for tickets for the Kingdom of the Snow Queen.

Annual Pass Holders will benefit from free entry to the Snow Queen in The Palace on or before 15.45, subject to availability.  Pre-booking must be done through See Tickets. This does not apply on Saturday 10th, Sunday 11th, Saturday 17th and Sunday 18th December.

A ticket for a free entry must be booked online in advance and valid Annual Pass or collection voucher must be shown on arrival for each ticket.  Failure to show either will result in a full price charge on the day or refusal of entry. 

Parking for Annual Pass Holders is subject to pre-booking, see Parking guidelines above.

If parking is not pre-booked, Annual Pass Holders are eligible for a £10 on-the-day parking fee (in place of the standard £12 on-the-day fee), subject to availability on the day. This doesn't guarantee a space; please pre-book through See Tickets for guaranteed parking.

Buying an Annual Pass during Christmas

Purchasing a ticket for the Kingdom of the Snow Queen gives you the option of donating the cost of admission to convert it to an Annual Pass, the same as buying a Palace, Park and Gardens day ticket outside the Christmas period.

We welcome your support in donating your admission to the Blenheim Palace Heritage Foundation. With your help we can continue to complete vital restoration and conservation works to keep Blenheim maintained and secure for future generations. 

It's easy to convert your Snow Queen ticket to an Annual Pass either during your Christmas visit or on your next visit. The Annual Pass will start from the original date of your Snow Queen ticket. If you are eligible, subsequently agreeing to Gift Aid will also help us.

 

What should I bring and wear?

The Illuminated Light Trail takes place outdoors and you may need to queue outdoors for The Palace on busy days. Please wear appropriate outdoor clothing and footwear. We reserve the right to refuse inappropriately clothed patrons access to the trail if it is felt they are open to a greater risk of injury.

Shopping

In line with the updated Government Guidance, we remind all guests that a face covering must be worn in our shop.

The East Courtyard gift shop will be open between 9.30 and 22.00 and will be well stocked with a variety of Christmas gifts.

Opening times for exhibitions

Opening times can vary during the Christmas period. Please check back on our website for up to date information if weather conditions are bad.

Certain exhibitions are still open but may have different timings from the opening times of the Christmas attractions, the gardens and the park. Please refer to the relevant exhibition page for more information and exact timings.

Food and Drink

A wide range of seasonal food and drink will be available to purchase in the East Courtyard and along the Illuminated Light Trail, including mulled wine and mince pies.

Food and drink are strictly prohibited within the Palace.

Photography and Video

We encourage you to take photographs and to share these on Twitter, Facebook or Instagram using the hashtag #christmasatblenheim

For commercial photography and filming enquries please contact marketing@blenheimpalace.com.

Can I bring my dog this Christmas?

Only guide dogs and registered assistance dogs are allowed within the Palace or on the Illuminated Light Trail.

 

Discounts

No Blenheim Palace discounts are available for tickets for Christmas at Blenheim Palace. This includes tickets purchased with Tesco vouchers or through any of our ticket partners.

Customer Service

This is an externally organised event, for queries regarding tickets and parking please contact

christmasatblenheim.seetickets.com/customerservice