Restaurant Supervisor

We are seeking a confident and hands-on Restaurant Supervisor to support the delivery of exceptional dining experiences at Blenheim Palace. With a strong focus on operational excellence, presentation and service standards, you will play a key role in ensuring every guest enjoys a welcoming, seamless and memorable visit.

Working closely with the Manager and Assistant Manager, you will uphold and champion the highest standards across all restaurant areas. Leading by example, you will coach and mentor team members to ensure they have the knowledge, skills and confidence to deliver outstanding customer service. From daily table allocation and hosting guests, to supporting the team during busy periods with food and drinks service, you will take a proactive and visible approach to service delivery.

You will maintain clear communication with the kitchen regarding allergens and dietary requirements, ensuring full compliance with food safety legislation. Alongside supporting stock control, till reporting, banking procedures and wastage allowances, you will help drive sales performance and maximise up-selling opportunities.

A key part of the role is monitoring guest feedback and working collaboratively with the management team to implement continuous improvement plans. You will also contribute to maintaining a safe working environment, reporting incidents via Eco Online and ensuring compliance with company health and safety policies.

This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment, takes pride in high standards, and is passionate about developing others. In doing so, you will contribute to the successful delivery of Blenheim’s wider mission and values.

What we are looking for:

We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that’s okay, transferable skills and experience are highly valued.

• Experience of a restaurant operation from a supervisor level and above
• Ability to motivate, lead and develop a team of staff
• Knowledge of current Health, Safety and Licensing Legislation, Food safety and health and safety Regulations
• Develop and implement outstanding customer care standards and procedures
• Strong Communicator
• Training Orientated 
• Self-motivated, analytical, objective, innovative and assertive
• Excellent interpersonal skills, tact and diplomacy
• Tenacity though and still being a Good Team Player
• Able to work flexible hours

Location: Blenheim Palace
Contract Type: Permanent

About Us:

At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong.

We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop.

We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals.

And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey.

Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.

How We Hire:            

Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:

1. Submit your application
2. Application review, Shortlisting and Interview invites sent to shortlisted candidates
3. Interview (we can share questions in advance if helpful)
4. Role-related task (this will be role dependant and can be adjusted or removed to suit your needs)

Feedback provided at every stage

Accessibility and Adjustments

We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team at peopleteam@blenhiempalace.com. We are happy to support you.

What’s in it for you:

• Staff Discounts
  1. 20% on Blenheim retail
  2. 50% on Blenheim Café food outlets
  3. 30% at The Orangery 
• Salary Sacrifice Schemes for Bicycles and Electric Vehicles
• Access to our Benefits Platform with a range of additional benefits including:
  1. Instant discounts
  2. Discount on Days Out
  3. Day Passes for Family and Friends
  4. Monthly Adventure Play Visit 
  5. Shopping Cards
  6. Weekly Shop Discounts
  7. Gym Scheme and Much More!
• Competitive Pension 
• Complimentary Event Tickets
• Annual Pass for yourself and a family member 
• Staff Events
• Holiday Purchase Scheme 
• Paid Volunteer Day
• Free Fruit Wednesday
• Free breakfast on Friday
• Monthly Sharing a Sense of Belonging Events
• Free Eye Test and a contribution for Glasses
• Long Service Award
• Onsite Parking
• Free Blenheim Christmas Tree

Benefits vary from contract type; these will be confirmed to you in our welcome letter.