Customer Service and Group Bookings Apprentice

Are you passionate about Customer Service? Ready to embark on an exciting journey towards becoming a skilled professional? Then look no further! Our Operations team is seeking a talented individual like you to join our Team! As our Customer service and Group Bookings Apprentice you will help drive our ambitious target of 800,000 visitors a year through our Partners, this include those who sell our tickets, DMO’s and other tourism organisations.

What we are looking for:

• Good level of administration skills
• Customer service skills
• Data input and IT knowledge of Windows
• Great communication skills, both verbally and written  
• Knowledge of tourism or a visitor attraction desirable but not essential
• Organised and time efficient
• Team player
• People focused
• Diligent, professional and reliable
• Friendly and approachable manne

 What's in it for you, Let me tell you!

• An extraordinary work environment, surrounded in rich history and stunning landscapes
• Staff Discounts: 
   20% on Blenheim retail
   50% on Blenheim Café food outlets
   30% on Blenheim Restaurants (Clementine's/Orangery)
• Pension 
• Free breakfast on Friday
• Staff Events
• Annual Holiday Purchase Scheme
• Access to wellbeing resources and events for you and your Family
• Refer-a-Friend Scheme
• Free Christmas tree
• Complimentary Event Tickets
• Annual Pass
• Access to our Benefits Platform with a range of additional benefits 

Benefits vary dependant on Contract Type

A bit about us!

Our vision is to be the lifeblood of the local economy, to enhance the lives of the people of Oxfordshire, to share this magnificent Palace and to conserve and protect it for future generations for more than three hundred years, we have been privileged to serve as custodians of somewhere special.

Through the centuries many things have changed, but three things have stayed constant; a duty to preserve our legacy, a responsibility to continually evolve and a need to sustain a strong connection with the community using our three businesses to pave the way. 

Our People Promise is to help our employees, Grow, Give and Belong!

Grow - At Blenheim your talent is nurtured and your wellbeing in championed.

Give - Being apart of something much bigger, giving back to the wider community to work collaboratively and to meet our shared goals

Belong - Be apart of something special, know you matter and belong. 

How to Apply: 

If you are excited about joining our team and believe you have the skills and qualities we are looking for, please submit your CV. We look forward to reviewing your application!